SARTA Service Changes

Countywide ADA Paratransit Service to be discontinued Monday, February 10th, 2025.


Public Meeting Presentation


SARTA has been delivering countywide ADA based service throughout Stark County since the beginning of the Americans with Disabilities Act of 1990. In comparison to other transit agencies throughout the country, the scope of paratransit service provided by SARTA is significantly above and beyond the requirements of the Americans with Disabilities Act creating an inefficient and unsustainable service model. ADA Paratransit service is meant to deliver transportation based on the guidelines listed below:


ADA Paratransit Service Map Example:

The map below depicts an example of the 3/4-mile boundary around a fixed route. The map is to be used as a visual aid and is not indicative of any SARTA service.

Example Trip Scenarios:

Based on the map above, here are some Trip examples to consider:


ADA vs. NON-ADA Trip Decision Square

The decision square below is meant to serve as a visual decision aide in determining whether or not a trip is defined as an ADA or NON-ADA trip when using SARTA services.

In order to be defined as an ADA trip, the origin/pick-up and drop-off/destination must BOTH be INSIDE the SARTA Service Area (called a Service Polygon). If either the pick-up or drop-off is outside of the 3/4-mile service area or the Core Service Area as defined by SARTA’s Fixed Routes, that trip is defined as a NON-ADA Trip.


SARTA’s Late Night Loops (Rt. 151, 152 & 153), Success-Express (Rt. 157) and Community Circulator (Rt. 158) will be discontinued effective February 10th, 2025. With this change SARTA’s hours of service will be 5:45AM to 9:45PM.


If you are concerned about the pickup and drop off locations of your trips, please contact SARTA customer service at 330-477-2782, Option #2, to determine if your normal travel habits are impacted/affected.

SARTA is looking for feedback on the discontinuation of the Late-Night Loops, Success-Express and Community Circulator, how ADA and/or Non-ADA trips might be provided in the future and how this current change to Proline affects you as a rider, please fill out the submission form below to share your feedback and suggestions moving forward.

Questions or comments can be submitted by 8:00AM, December 15th, 2024.

SARTA is planning to have meetings in early 2025 to review and propose a revised service model to include ADA and Non-ADA trips within Stark County.

Information on these meetings will be posted to SARTA’s website and social media channels when it becomes available.

SARTA Services Impact and Feedback Form

SARTA is looking for feedback on the discontinuation of the Late-Night Loops, Success-Express and Community Circulator, how ADA and/or Non-ADA trips might be provided in the future and how this current change to Proline and Fixed Route affects you as a rider, please fill out the submission form below to share your feedback and suggestions moving forward. Questions or comments must be submitted by 8:00AM, December 15th, 2024.

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