News
SARTA will host four Public Meetings on Thursday, November 21st, 2024, and Friday, November 22nd, 2024, to announce the discontinuation of countywide Paratransit service, effective February 10th, 2025.
November 8, 2024
Canton, Ohio – SARTA announced today that four public meetings will be held in the month of November to announce the discontinuation of their countywide paratransit service. The service, known as Proline, will undergo a restructuring to abide by the requirements of the Americans with Disabilities Act effective February 10th, 2025. The service will follow the guidelines listed below:
- 3/4-mile of a Fixed Route for both origin and destination, (Express Routes are excluded from this guideline – Rt. 4 & Rt. 81 for SARTA)
- Same hours of availability as that of Fixed Route service
The meetings will be on Thursday, November 21st, 2024, from 9:30AM – 10:30AM and 12:30PM to 1:30PM in the McKinley Room at the Stark County District Library, located at 715 Market Ave N, Canton, OH 44702. Attendance space is LIMITED.
Additional meetings will take place on Friday, November 22nd, 2024, from 1:30PM to 2:30PM at SARTA’s Massillon Transit Center (227 Tommy Henrich Dr. NW, Massillon, OH 44647) and from 4:30PM to 5:30PM at SARTA’s Phyllis Beyers Alliance Transit Center (10 Prospect St. at S. Union – Alliance).
This announcement is for the discontinuation of Countywide ADA Paratransit service ONLY. SARTA Proline will continue to provide ADA trips within Stark County up to and after the February 10th, 2024, change date.
If you are concerned the pickup and drop off locations of your trips, please contact SARTA customer service at 330-477-2782, Option #2, to determine if your normal travel habits are impacted/affected.
SARTA is looking for feedback on how ADA and/or Non-ADA trips might be provided in the future and how this current change to Proline affects you as a rider, please fill out the submission form at SARTAonline.com/proline-public-meeting to share your feedback and suggestions moving forward. Questions or comments must be submitted by 8:00AM on Thursday, November 21st, 2024.
For more information about the Proline public meetings please visit SARTAonline.com/proline-public-meeting or contact SARTA Customer Service at 330-477-2782, Option #2.